| QUALITY POLICY
Multimedia University (MMU) as an educational institution is committed to achieve higher customer satisfaction in support of its vision by continuously improving an effective quality management system that complies with the internal and external requirements.
MMU CORE VALUES
RESPECT AND CARE
- Propagate team spirit and co-operation among staff
- Practise mutual respect and courtesy in all our dealings and interactions
- Demonstrate understanding and open-mindedness of all concerns, comments, ideas and feedback received
UNCOMPROMISING INTEGRITY
- Be sincere and practise honesty in all of our actions, statements and interpersonal relations with other individuals
- Demonstrate trustworthiness in carrying out all our duties and responsibilities
- Approach our work with full dedication
- Treat all our stakeholders with fairness
CUSTOMER CENTRICITY
- Deliver quality services in a timely manner
- Keep all our commitments
- Be responsive
- Communicate with conviction and professionalism
- Friendly services
INNOVATIVENESS
- Creative exploration in teaching and research
- Introduce new ideas to improve services, products, processes, and procedures
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